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Home / FAQ

  • How long can I get the feedbacks after we sent the inquiry?

    We will reply you within 4hours in working day.

  • Can I visit your manufacturing facilities?

    When the time is right and the COVID-19 is under better control, we shall welcome your visit once again.

  • What products can you offer?

    We specialize in the production of adult toothbrush and children toothbrush, especially our rechargeable toothbrush which can match with Oral B head.

  • Can you do customized products?

    Yes, we achieved the goal of full independent manufacturing in the mold making which enables us to accept a large number of OEM and ODM orders.

  • How can I get a sample?

    Please contact our sales people by leaving message in our contact page, or by sending emails to us.

  • What is your monthly manufacturing capability?

    Currently we have an area of 6000 square meters, we now have over 100 employees, with a monthly capability of 300,000 PCs, and we are planning for further expansion in the coming one year.

  • How many employees of your comany? what about the technicists?

    Covering an area of 6000 square meters, we now have over 100 employees, including 20 technician.

  • What is the typical production lead-time?

    Lead-time will be 45-60 days for toothbrushes, and 45 days for replacement heads.

  • What is your MOQ?

    Typically 5,000Pcs/color. For more details please contact our sales team.

  • What are the payment terms?

    30% by T/T for deposit, the balance 70% T/T by the copy of BL.

  • How to guarantee the quality of your goods?

    Firstly, we will do the inspection after every process. For the finished products, we will do 100% inspection according to the customers' requirements and the international standard. Secondly, we have our own testing lab and advanced and complete inspection equipment in the electric toothbrush industry, including microscope, tachometer, noise meter, tension tester, voltage withstand meter, high and low temperature impact testing machine, waterproof testing instrument, toothbrush life time testing machine, shock box testing machine and etc. With these advanced facilities & instruments, we are able to supply more preciser finished products to our customers, and make products meeting their overall inspection requirements on chemical composition, mechanical properties, non-destructive testing and high precise dimensional inspections.

  • How to deliver the goods to us?

    Usually we will ship the goods to you by sea,because we are close to ningbo, and ,it is very convenient and efficient to ship goods to any other countries. Of course, if your goods are very urgent,the ningbo airport and shanghai airport are also very nearby.

  • Where are your products mainly exported to?

    Our products are mainly exported to more than 30 countries such as the United States, Germany, Japan, Spain, Italy, the United Kingdom, Australia, Canada, etc. Our customers include many OEM customers.
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